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Designing Training for Email EffectivenessWhat was Least Helpful:We are pleased that no one had anything negative to say about the October, 2009 presentation of this webinar!What was Most Helpful:“The handouts were excellent and the course presentation flowed nicely! Thank you for a good class.” K. Cromwell, Sutton MA
“The handouts were excellent. The suggestions for working with native speakers and relating how traditional writing practices have changed.” “Excellent handouts. Content clearly organized.” L. Hargraves, Winnipeg, Manitoba CANADA
V. Hopgood, Rolla, MO
“The clarity of the structure of how to put a course together. Not a overwhelming task at all.” C. Stein, Brooklyn, NY
“The training materials for the clients. R. Hawkins, Savannah, GA D. Klein, Clifton Parks, NY
Additional Comments:I had great difficulty with my connection. It was lost half way through and I could not connect back. I was still able to be on the phone line thankfully! K. Cromwell, Sutton, MA
The information in this class applies not only to email, but to other forms of business writing. Excellent! M. Rand, Baltimore, MD
Very informative and useful. I feel I can now teach a course on this subject and have all the info and resources I need. Useful for improving quality of my own emails as well. Enjoyable, and relevant. Thank you. L. Hargraves,
Winnipeg, Manitoba CANADA
V. Hopgood, Rolla, MO
The webinar process was easier than I anticipated. Will be likely to take more courses this way. Thank you for giving me the preferred trainer rate. I would take more webinars if they were offered later in the day or on weekends. I am school based and not available till after 3pm est C. Stein, Brooklyn,
NY It would be nice to have a recording of the event so that we could listen to it after the session in case we missed a topic. R. Hawkins, Savannah,
GA
Make it more interactive which would be feasible in a longer timeframe. Archive a taped version for attendees to go back for any information that was missed. D. Klein, Clifton Parks
What was particularly helpful:“Excellent comprehensive handouts.” L. Wilner, Owings Mills, MD
“Specifics on structuring a course.” S. Wroblewski, Carol Stream, IL
“Putting the activity of writing emails into a system.” C. Wieler, Princeton, NJ
“Handouts and materials readymade for clients.” A. Maki, Wichita, KS
“The comprehensiveness of the handouts; logical sequence for implementing this type of training program.” M. Whittker, Brookline, MA
Additional Comments:“I’d love to have more business writing webinars.” S. Wroblewski, Carol Stream, IL
“I’m paranoid about my own emails now, but I’m trainable!” A. Maki, Wichita, KS
“Excellent and practical course! Thanks Nancy and Lorna!” M. Whittaker, Brookline, MA
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Accent Programs Unique to the Medical CommunityLatest ReviewsWhat was particularly helpful:--Specific needs of the medical community, statistics about their need for communication help. L. Scott, Knoxville, TN
--Considerations unique to this population, and what to focus on with different sized groups. M. Rand, Baltimore, MD
--The statistics and resources for finding this type of information was helpful. I like the format. G. Sievers, Wheaton, IL
--The handouts included all that was presented, at least 97% of the audio
presentation—that made it L. Anderson, Goodyear, AZ
Additional Comments:--Very well done overall! I’m so glad I took this course! L. Scott, Knoxville, TN
--I have worked in health care, and the observations about physicians’ reactions to “training” and their perceptions of SLPs are absolutely on target. M. Rand, Baltimore, MD
--I was interested in hearing your points of view. The emphasis on prosody
(intonation and stress) is
really valuable. I will share this information with my graduate students who
are doing a practicum in L. Anderson, Goodyear, AZ
--I thoroughly enjoyed this webinar and especially appreciated the sharing
of the presenters’ personal
experiences and wisdom as they related to the materials. Thanks so much and
I look forward to the L. Anderson, Goodyear, AZ
--Thank you! I thought it was very helpful. F. Burke, Yonkers, NY
Previous Reviews Of This WebinarWhat was particularly helpful:--The experience of the two trainers. Discussion of the role-playing ideas
in medical community (interview, case presentation, etc…) The rationale/stats
of WHY improving communication is important: very compelling. S. Hance, North Carolina
--Personal experience of the presenters. L. Hargraves, Manitoba CANADA
Additional Comments: --I enjoyed it and it got me excited again to do some more accent training.
I was very interested in hearing about the NIH grant that was funded re:
ACCENT TRAINING. I have to write a grant myself I the next year or so, and
am intertaining all types of options for specific topics. R.
Stanwood, Texas
- Thanks for continuing to provide essential education services and materials. You are a wonderful resource, much appreciated. L. Hargraves,
Manitoba, CANADA
What was particularly helpful:--Decision-making for the organization and the statistics for
marketing. Thank you! Carole Kornsweig, New York
“VERY RESPONSIVE presenters!” Arliene Reich, New York
“Thank you for a valuable webinar and for your tech support as well!” Wendy Wiberg, Massachusetts
“How to present information to large groups.” M. Novick Raleigh, NC “Having two extremely knowledgeable and polished presenters – who work well together!” S. Lippman Saltzman Shaker Heights, OH
“Noting differences when marketing and working with this population versus other markets.” L. Holmes Harleysville, PA
“Marketing ideas; sample lesson plan, references/resources.” S. Fleming Calgary, AB Canada
Additional Comments:“The format was easy to follow and you both demonstrated experience and knowledge in the field.” M. Novick, Raleigh, NC
“Great pace of delivery. Excellent support with technical side of Webinar (for a newbie to the Webinar format).” S. Fleming, Calgary AB Canada
“Dual instructors voicing different experiences was a great format!” D. Deibele Kiel, WI
“I loved the course, found it helpful and have greater confidence in addressing this population. I am already aware of some new opportunities to market my program since the workshop. This is a wonderful way to learn. I appreciated the tutorial with Lorna the day before. I felt it made all the difference in my comfort level. Thank you. I am looking forward to taking more Webinars.” L. Lehman Harleysville, PA
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